Update: We’ve posted info here about cleaning and repairing your a/c unit after the hurricane.
Also we have lots of info about home owners insurance, flood insurance and FEMA over here.
Currently writing this from Austin, TX
Clear the Air shut down office operations mid-day Thursday to prep for BIG hurricane Ike!
We will be fully operational from our offices when power has been restored. However, we are still at your service for those who get electricity services restored early. Currently 2 million are without power in the Houston/Southeast Texas areas. Some news stations have reported it may be up to 4 weeks without power.
Early reports from employees who stayed behind told me our phone and power lines have received severe damage due to a fallen tree & power lines. Our offices & warehouse have received minor damage and can be fixed without much disruption to our facilities.
You can call our office numbers and will be forwarded to our on-call technicians cell phone. You can also try our pager service (call: 281-262-1287) if the cell phone option is not working due to the hurricane damage. You can also contact us by using our online contact form to submit a request for service. We receive internet requests immediately. We will respond as soon as we receive it.
Normally our answering service would handle all out of office call routing but they too were in the local Houston area and had to shut down.
Keep in mind it is very wise to have your HVAC system inspected before turning it back on when power is restored. It can end up being a very inexpensive way of keeping a very expensive mistake at bay. Water/tree/debree/insect issues can cause major damage when power is restored and turning it on for the first time.
Our thoughts and prayers are with you and your family for your safety and we look forward to speedy recovery for everyone soon.